There’s something of a paradox that has defined my experience with artificial intelligence in this particular moment. So I wanted to understand what I’m missing and get some tips for how I could incorporate A.I. This conversation covers the basics, including which chatbot to choose and techniques for how to get the most useful results. But the conversation goes far beyond that, too — to some of the strange, delightful and slightly unnerving ways that A.I. responds to us, and how you’ll get more out of any chatbot if you think of it as a relationship rather than a tool.

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Persons: Ethan Mollick, University of Pennsylvania who’s, “, Ezra Klein, chatbot Organizations: Wharton School, University of Pennsylvania, Apple, Spotify, Amazon Music, Google